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Showing posts from February 13, 2014

Sopan Santun @ Politeness

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  Politeness Artificial maybe, but the politeness towards customers in Japan is a great lesson to be learned. Upon entering a store you are always greeted politely. In a big mall there will probably be girls at the entrance bowing to you, thanking you for choosing their store and spending your valuable time here. “Irashaimase” they say. Welcome. It struck me how insignificant I was, as a customer, upon returning to Europe. When I first entered a store back home, no one greeted me. I had to wait for someone to notice me. “Hello! I’m here, a customer!” This politeness is something you see everywhere in Japan. You apologize to people, you recognize if people need help . Scenario kita hari ini………… ……tetiba lak nak cerita pasal bab-bab sopan-santun ni…..bukan apa ……. dari pengalaman sendiri… ….masuk je kedai tak de eek…@ sapaan dari tuan rumah / kedai……menyambut pelanggan…..muka pulak adussss….ketat semacam senyuman pun elek…… agak2nya kena bayor kok baru nak senyum menyambut custome